3:14:46 PM : You are
number (2) in queue. Estimated wait time is 0 hours 0 minutes 43 seconds 3:15:51 PM : Tina has
joined this session!
3:15:52 PM : Connected
with Tina. Your Reference Number for this chat is 258243.
3:15:52 PM : Hi mary
jean, my name is Tina. I will be happy to assist you.
3:16:31
PM : mary jean: Hi i amtryingto order yor design yoruown mini beach ball…and douare
out of stock.. when will youhave them in stock again or where can i get them
now?
3:16:58
PM : mary jean: i actually was referred by a hotel and do babysitting and these are
great!
3:17:12
PM : Tina: I will be happy to check on that for you. One moment,
please.
3:17:24
PM : mary jean: i would like to get them by teh end of teh week is that
possible?
3:18:01
PM : Tina: The item is currently out of stock and may not be available for 6 to
8 weeks.
3:18:21
PM : mary jean: oh where else can i get something comparable?
3:18:26
PM : Tina: We do have some color your own beach balls.
3:18:41
PM : mary jean: I really likethe plain white balls…
3:18:55
PM : mary jean: can someone email me when they are back in
stock?
3:19:29
PM : Tina: I do apologize, those are the only plain ones we have. we do not have
a notification option. I can only suggest that you contact us back
later.
3:19:31
PM : mary jean: i even put the item in my website blog.. maybe there was too much of
a demand right?
3:19:51
PM : Tina: They did sell out very quickly.
3:20:16
PM : mary jean: doyou have corporate accounts that i could join as a business
partner?
3:21:02
PM : Tina: Are you asking about a business billing
account?
3:21:10
PM : mary jean: Ha maybe i shouldnt have shared the info with anyone about what a
great ball it is
3:21:32
PM : mary jean: no a corporate account where i can preorder the products
3:22:14
PM : mary jean: when you are able to get more in stock… how many will you have?
3:22:31
PM : mary jean: where do you ordre them from
3:22:41
PM : mary jean: who is the manifacturer?
3:23:02
PM : Tina: We do have business accounts, However the order process would be the
same.
3:23:14
PM : Tina: We are in Omaha, NE.
3:23:41
PM : mary jean: if you were ordering from overseas many times it is a much shorter
process
3:23:47
PM : Tina: Those are made in China. I do not have the information on how many
are on order. I do apologize.
3:24:05
PM : mary jean: is hter someone wo would know that
information?
3:24:32
PM : mary jean: when did you run out?
3:24:50
PM : mary jean: is it 6-8 weeks froom when you ran out?
3:25:07
PM : mary jean: or 6-8 weeks from my inquiry?
3:25:22
PM : mary jean: maybe the lag time is much shorter
3:25:32
PM : Tina: I do apologize, that information is not provided to us as agents or
to the supervisors that is all handled by marketing.
3:25:53
PM : mary jean: who can i contact to get that information?
3:26:16
PM : mary jean: sothat i can budget my tmie on when i can purchse the balls i woudl
like to purchase?
3:26:58
PM : Tina: We do show they are on order. We do not have a definite date. We are
only able to tell you 6-8 weeks. I do apologize.
3:27:59
PM : mary jean: thank yo ufor your kind attention to the situation. bye mary jean
ziska
3:28:33
PM : Tina: We have not been notified by our supplier as to when we can expect
them. I do apologize that we can not provide any additional information at this
time.
3:28:36
PM : mary jean: ps i put it in my blog post of www.mygingerbreadman.com it is such a
wonderful product i hope they come back sooner
3:28:43
PM : Tina: I am happy I could assist you. If you need any further assistance,
please feel free to email me at: orders@oriental.com.
3:29:33 PM : Tina has
left this session!
3:29:33 PM : The session
has ended!
